Support

A human answers, usually within one business day.

Cancel or change your subscription

Subscriptions are billed by Apple. Open iPhone Settings, tap your name, tap Subscriptions, choose InstaStalk, and cancel or switch plans there. Canceling keeps Pro active until the end of the paid period.

Restore a purchase

If you subscribed before, on this or another device with the same Apple ID, open the paywall in the app and tap Restore.

Delete your account and data

Open Settings in the app and delete your account. This removes your account, watchlist, observed activity, and push tokens from our systems, normally within days and always within 30 days. No app anymore? Email us and we will delete it for you.

Notifications not arriving

Check that notifications are turned on for InstaStalk in iPhone Settings. Also worth knowing: InstaStalk checks accounts a few times a day, so alerts arrive when a check finds something new, not the instant it happens on Instagram.

Something looks wrong

Data comes from public sources and can occasionally be stale or incomplete. You can report a specific profile or event from inside the app, or email us with the username and what looked off.

Remove your public data from InstaStalk

Not a user, but someone is watching your public account? Email support@instastalk.app from a way we can verify you own the account and we will remove your public data.